Hours
Department	Monday - Friday	Weekends & Holidays
Clinic	7h30 – 16h00	7h30 – 12h00
Drug Dispensary	8h00 – 15h00 Closed between 12h30 and 13h00	Closed
Blood Lab	7h30 – 15h00 Closed between 12h30 and 13h00	7h30 – 12h00 (scheduled appointments only)
Ultrasound	7h30 – 15h00 Closed between 12h30 and 13h00	7h30 – 12h00 (for treatment monitoring only)
Medical Offices	7h30 – 16h00	Closed

Phone

Main phone number : (613) 686-3378
Fax : (613) 225-9736

In the unusual event that our phone system fails, we want to make sure that you are able to contact us:

• Call the main number and leave a message. We will check for messages; or
• Email the clinic: Mail@conceive.ca. We will monitor email; or
• Call 613-761-4000 and ask for the In Vitro Fertilization specialist on call to be paged;
• If all else fails, check www.conceive.ca for instructions on how to contact the clinic.

Telephone Directory Main Number: (613) 686-3378 Fax: (613) 225-9736
CLINIC	Extension
Medical emergencies after hours (15h00 – 7h30 and on weekends and holidays)	(613) 761-4000 (The Ottawa Hospital) Ask to page to the IVF physician on-call, or proceed to the nearest emergency department.
To speak with a nurse or the OFC physician on call during business hours (7h30 and 15h00)	201 – We receive a high volume of calls on this extension, but we retrieve messages quickly. Leave a detailed message, spell your name and leave a phone number.
To start a treatment cycle	201 - Day 1 calls received during the weekdays will be returned within 24h; calls received on the weekend will be returned the next business day.
Pharmacist, Barbara So	606
MEDICAL OFFICES
General Enquiries or to locate a staff member	202
Urgent referrals (e.g cancer patients)	203
Dr. Claman (Secretary, Diana Hernandez)	630
Dr. Haebe (Secretary, Marcy Walsh)	621
Dr. Kotarba (Secretary, Judy Dixon)	622
Dr. Vause (Secretary, Jodie Barrett)	623
Dr. Leader (Secretary, Angela Dixon)	624
Dr. Shmorgun (Secretary, Lori Gibbons)	628
Dr. GervaizeReproductive Health Psychologist	315
PROFESSIONAL SERVICES
Mr. Mark Evans, General Manager	210
Dr. Marie Claude Leveille, Scientific Director	510

Email

For general inquiries, comments or to report an error or technical difficulty with this website, contact us at mail@conceive.ca

Please remember that all medical inquires should be directed to your physician's office, and not through this general email address. If you are currently undergoing a fertility treatment at the OFC, please contact our nursing staff.